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Essential Advice for Cleaning Business Owners (From a Cleaner)

33 min 54 secPublished July 25, 2024Free on YouTube

A thirty-four minute conversation with a cleaner about the work itself. Topics run from handling different clients and smoke and nicotine homes to move-outs, client complaints, and working alongside another cleaner.

Chapters

  1. 00:00Intro
  2. 01:03What she taught me
  3. 02:03Handling different clients
  4. 04:38Using booking software to stay organized
  5. 06:10When you start missing things
  6. 08:14Supplies and smart tips
  7. 09:14Gifts from clients
  8. 10:47Smoke and nicotine homes
  9. 13:49Dust on flat surfaces
  10. 14:50Clients who need help
  11. 17:24Cleaning at a high level
  12. 22:30Move-outs
  13. 26:34It is a profession, a career
  14. 28:05When clients complain
  15. 30:38Working alongside another cleaner

Move-outs are discussed at 22:30. Written guide: how to get move-out cleaning clients. Open this video on YouTube.

Channel by Victoria Westcott and Jen, co-founders of Cleaning Company Blueprint and Oak Bay Clean. More free videos are on the videos page.